Crystal Gears (CG) is a next generation desktop digital call recording system. This system is compatible with most popular telephony communication platforms, and is the first desktop recorder capable of recording any type of telephone, analog, digital, or VoIP.
Since Crystal Gears supports all telephone types, installation is easy, just install the software application on your computer and connect the interface modules (CG TDM Box for analog and digital phones or CG VoIP Box for IP phones ) to the phone base, or utilize the "Span to PC Port" feature for select IP and VoIP phones.
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Once installed, the CG software on your laptop or desktop computer, maintenance is completely automated; all traditional recording and monitoring systems are operational. In addition, when you connect your CG software to the Crystal Recording Management Platform you can build a recording system by ignoring geography gaps.
For more information about recording with our comprehensive Crystal Gears call recording solutions, click the links below or contact us.