Inter-Tel Call Recording
 Inter-tel recording has been difficult to address for sometime now. Recently we have been able to get our customers a direct digital interface for the Intertel phone system providing full recording on the station-side with call detail. Recording Inter-tel is now as easy as the other phones systems out there. Even though Mitel has purchased Intertel there will still be a need to record the Inter-tel digital phones for quite a while.
Inter-tel phone systems have been used for call centers for a long time while and our ability to directly connect to these digital handsets provides a great recording application. Recording all calls, Record-on-demand or recording across your incoming trunks (T-1’s) are some of the options available.
If you want a powerful agent evaluation package and reporting tool for your Intertel system, we have it for you. Using agent evaluation and quality monitoring applications have had huge impacts on the skill level of your agents and the level of service they provide.
If your needs only require a couple of phones to be recorded, you’ve come to the right place. We can get you a very powerful application for just a few phones that can be surprisingly inexpensive.
Request a Demo today or contact us to learn more about how Call Recording Center can help you record calls on your existing Inter-Tel phone system. If you're not quite sure about what features you need from your call recording solution, use our online solution advisor to help guide you.
If you have any questions about whether we support your specific Inter-Tel model of PBX or phone system, please click here to contact us. |