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Avaya Call Recording

call center agent on phoneRequest a Free Demo CDAvaya telephone systems are the easiest and have the most options when considering a recording system.  We can offer your company the widest range of connection options and pricing options on Avaya than other recording providers.  We can configure your Avaya call recording solution with any of the different Types of Call Recording.  This flexibility makes it easy for you to record exactly the calls you want.  And, with the various levels of integration, you will be able to easily find the calls once they recorded.

Our call recording systems are compatible with all Avaya (formerly Lucent Technologies) phone systems, including (but not limited to): Definity, Definity G3, Communication Manager, Merlin Magix, Partner, Merlin Legend and Avaya IP Office.  We even can integrate into Avaya CTI solutions like CMAPI, AES Server, Avaya CT, CenterVu CT and Avaya Passageway.  If your recording needs are of a smaller size, some of our Avaya recording options can be the perfect fit.

Need a robust random call recording system that won’t bust your budget?  We can provide a CEMS system, with more features than the big systems, for only about 20% of the typical call recording cost.  Contact us for details.

Do you only need a couple of phones recorded?  Utilizing our call recording system you can even leverage your current network infrastructure and network devices (like SAN and NAS) to reduce your call recording costs even more.

In the Avaya phone system environment, we can provide total, part-time, or random call recording (sometimes for quality monitoring or agent training).  We can also add features like screen capture or agent evaluation systems with reporting and more.  The flexibility of our Avaya call recording systems in the types of configurations, integrations and pricing we can offer is unmatched in the industry.

call recording demoRequest a Demo today or contact us to learn more about how Call Recording Center can help you record calls on your existing Avaya phone system. If you're not quite sure about what features you need from your call recording solution, use our online solution advisor to help guide you.

If you have any questions about whether we support your specific Avaya model of PBX or phone system, please click here to contact us.