Until recently, Inter-Tel call recording was difficult to address. But, ever since Mitel purchased Inter-Tel we are able to give our customers a direct digital interface for the Inter-Tel phone system, providing full recording on the station side with call detail. Recording Inter-Tel is now as easy as any other phone systems available. Even though Mitel now owns Inter-Tel, there is still the need to record the Inter-Tel digital phones for the foreseeable future.

Call Recording Center has extensive experience configuring Inter-Tell call recording systems. Some of the Inter-Tel phone systems we provide call recording for are the Inter-Tel Premier, the Inter-Tel Axxess 8000 Series, the Inter-Tel Eclipse, and the Inter-Tel GMX.

Inter-Tel phone systems have been used for call centers for a long time and our ability to directly connect to these digital handsets provides a great recording application. Recording all calls, record-on-demand, or recording across your incoming trunks (T-1’s) are some of the options available for Inter-Tel call recording systems.

If you want a powerful agent evaluation package and reporting tool for your Inter-Tel system, we have it for you. Using agent evaluation and quality monitoring applications will have huge impacts on the skill level of your agents and the level of service they provide.

If your needs only require a couple of phones to be recorded, you’ve come to the right place. We can get you a very powerful application, for just a few phones that is surprisingly inexpensive.

Request a demo today or contact us to learn more about how Call Recording Center can help you record calls on your existing Inter-Tel phone system. If you're not quite sure about what features you need from your call recording solution, use our online solution advisor to help guide you.

If you have any questions about whether we support your specific Inter-Tel model of PBX or phone system, please contact us.