Avaya telephone systems are the easiest to use, and have the most options when considering a recording system. We can offer your company the widest range of connection and pricing options on Avaya. We can configure your Avaya call recording solution with any of the different types of call recording. This flexibility makes it easy for you to record exactly the calls you want. With the various levels of integration, you will be able to easily find the calls once they are recorded.

Our call recording systems are compatible with all Avaya (formerly Lucent Technologies) phone systems, including (but not limited to): Definity, Definity G3, Communication Manager, Merlin Magix, Partner, Merlin Legend and Avaya IP Office. We can even integrate call recording into Avaya CTI solutions like CMAPI, AES Server, Avaya CT, CentreVu CT and Avaya Passageway. If your recording needs are of a smaller size, one of our Avaya recording options may be the perfect fit.

Need a robust random call recording system that won’t bust your budget? We can provide a CEMS system, with more features than the big systems, for about 20% of the typical call recording cost. contact us for details.

Only need a couple of phones recorded? By utilizing our Avaya call recording system you can even leverage your current network infrastructure and network devices (like SAN and NAS) to reduce your call recording costs even more.

In the Avaya phone system environment, we can provide total, part-time, or random call recording (often used for quality monitoring or agent training). We can also add features such as screen capture or agent evaluation systems with reporting and more. The flexibility of our Avaya call recording systems in the types of configurations, integrations, and pricing packages we offer is unmatched in the industry.

Request a demo today or contact us to learn more about how Call Recording Center can help you record calls on your existing Avaya phone system. If you're not quite sure about which features you need from your Avaya call recording solution, use our online solution advisor to help guide you.

If you have any questions about whether we support your specific Avaya model of PBX or phone system, please contact us.